Multidimensional Burnout In Emergency Nurses: Emotional Exhaustion, Depersonalization, Personal Accomplishment
Multidimensional Burnout In Emergency Nurses: Emotional Exhaustion, Depersonalization, Personal Accomplishment
DOI:
https://doi.org/10.54004/jikis.v14i1.513Keywords:
burnout, emergency nurses, emergency safety enhancement, emergency management and leadershipAbstract
Introduction: Burnout among emergency department (ED) nurses is a global concern due to high workload, emotional strain, and unpredictable clinical demands. Objective: To describe the incidence and level of burnout among emergency nurses at Banjarmasin. Methods: This study used a descriptive quantitative design with a cross-sectional approach. Data were collected through a cross-sectional survey of emergency nurses working in the emergency departments of a major regional public hospital in Banjarmasin. Total sampling was applied with a combined sample of 35 nurses. Burnout was measured using the Maslach Burnout Inventory – Human Services Survey (MBI-HSS). Data were analysed using descriptive statistics. Results: The majority of nurses experienced moderate emotional exhaustion (82.85%). In contrast, the majority exhibited low levels of depersonalization (71.14%) and low levels of reduced personal accomplishment (74.28%), indicating that professional efficacy and empathy were largely preserved. A small minority fell into the high-risk category for specific dimensions. Conclusion: The burnout profile among emergency nurses in Banjarmasin is characterized primarily by moderate emotional exhaustion, while depersonalization and reduced personal accomplishment remain well-controlled. This specific multidimensional profile suggests an early or intermediate stage of burnout.
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